Collins Consulting US · self-check

Google Visibility + Digital Storefront Checkup

Check what’s true. Score each section: Working / Needs attention / Unknown. (~10 minutes)

1. What this checkup measures

how well the business is found AND how well it follows through.

Working / Needs attention / Unknown

2. Google Business Profile

  • Correct business name, category, phone, hours, and service area
    Correct business name, category, phone, hours, and service area: choose a score
  • Complete services and descriptions
    Complete services and descriptions: choose a score
  • Current photos
    Current photos: choose a score
  • Review activity and owner responses
    Review activity and owner responses: choose a score

3. Website visibility

  • Clear description of what the business does
    Clear description of what the business does: choose a score
  • Dedicated service pages
    Dedicated service pages: choose a score
  • Location/service-area language
    Location/service-area language: choose a score
  • Helpful page titles and descriptions
    Helpful page titles and descriptions: choose a score
  • Mobile-friendly contact path
    Mobile-friendly contact path: choose a score

4. Digital storefront conversion

  • Clear next step: call, book, request a quote, or submit a form
    Clear next step: call, book, request a quote, or submit a form: choose a score
  • No confusing or broken contact paths
    No confusing or broken contact paths: choose a score
  • Website connected to the right calendar or inbox
    Website connected to the right calendar or inbox: choose a score
  • Leads routed to the right person
    Leads routed to the right person: choose a score

5. Lead routing and follow-up

  • Who receives the inquiry?
    Who receives the inquiry?: choose a score
  • How quickly is it answered?
    How quickly is it answered?: choose a score
  • What happens after no response?
    What happens after no response?: choose a score
  • Are missed calls and form submissions tracked?
    Are missed calls and form submissions tracked?: choose a score

6. Reviews and trust

  • Reviews and testimonials are current
    Reviews and testimonials are current: choose a score
  • Public concerns receive professional responses
    Public concerns receive professional responses: choose a score
  • Claims are accurate and verifiable
    Claims are accurate and verifiable: choose a score
  • No guarantees or misleading promises
    No guarantees or misleading promises: choose a score

7. Final score

Three simple labels: Working / Needs attention / Unknown.

Working / Needs attention / Unknown

8. Recommended next step

Your visibility problem may not be that Google cannot find you. It may be that your digital storefront is not fully connected to the business behind it.

Working / Needs attention / Unknown