This Privacy Policy explains how Collins Consulting US, owned and operated by Kenneth R. Collins II, doing business as Collins Consulting US (“Company,” “we,” “our,” or “us”), collects, uses, and discloses information when you:
- Visit https://collinsconsulting.us.com (the “Site”);
- Book a strategy call;
- Purchase a digital product; or
- Engage our consulting or artificial intelligence implementation services (collectively, the “Services”).
1. Information We Collect
a. Information You Provide Directly
We may collect information you voluntarily provide to us, including:
Contact Information: Your name, email address, telephone number, business name, and other contact details when you complete a form, book a strategy call, contact us, or communicate with us.
Purchase Information: Your name, email address, billing details, transaction information, and information about the product or service purchased.
Project and Business Information: Information you share during a strategy call or consulting or AI implementation engagement, including information about your business, goals, operations, systems, workflows, services, and processes.
Communications: The contents of messages, emails, forms, call notes, support requests, and other communications you send to or share with us.
b. Information Collected Automatically
When you visit or use the Site, certain information may be collected automatically, including:
- Internet Protocol address;
- Browser type and version;
- Device type and operating system;
- Date and time of visits;
- Pages viewed;
- Links clicked;
- Time spent on pages;
- Referring website or source;
- General location inferred from your IP address; and
- Other standard log and usage information.
We may use cookies, pixels, tags, and similar tracking technologies to keep the Site functioning, understand how visitors use the Site, improve our Services, and measure website performance.
We use Google Analytics to understand Site usage and visitor behavior, including information such as pages viewed, interactions, device information, approximate location, and traffic sources. Google Analytics may collect and process usage information according to Google’s own privacy practices. For more information, review Google’s Privacy Policy.
You may be able to block or delete cookies through your browser settings. Disabling cookies may affect certain Site features.
c. Information From Third Parties
We may receive information from third parties that help us operate our business and provide the Services.
We use Stripe to process payments. Stripe collects payment card information directly and may provide us with limited transaction information, such as the amount paid, payment status, and the last four digits of a payment card. We do not receive or store your full payment card number. For more information, review Stripe’s Privacy Policy.
We may also receive information from scheduling, email, website analytics, hosting, communication, and other service providers that support our business operations.
2. How We Use Your Information
We may use the information we collect to:
- Provide digital products, including e-books, workbooks, and other downloads;
- Schedule and conduct your free 30-minute strategy call;
- Evaluate whether our Services are appropriate for your needs;
- Provide consulting, AI implementation, onboarding, configuration, training, and management services;
- Process payments and maintain transaction records;
- Communicate with you about purchases, projects, appointments, and Services;
- Send emails or marketing communications where you have opted in or where otherwise permitted by law;
- Respond to inquiries and provide customer support;
- Maintain, operate, secure, and improve the Site;
- Understand Site usage and visitor behavior through Google Analytics;
- Detect, prevent, and address fraud, misuse, security incidents, and technical problems;
- Enforce our agreements, policies, and legal rights;
- Comply with applicable laws, legal processes, and governmental requests; and
- Perform other purposes disclosed at the time information is collected or with your consent.
We may use aggregated or de-identified information that can no longer reasonably identify you for business purposes, including analyzing trends, improving the Site, and evaluating how our Services are used.
3. How We Disclose Your Information
We do not sell your personal information.
We may disclose information in the following circumstances:
Service Providers
We may disclose information to service providers that help us operate the Site and provide the Services. These providers may include:
- Stripe for payment processing;
- Google Analytics for website analytics and usage measurement;
- Scheduling and calendar providers;
- Website hosting and platform providers;
- Email delivery and communication providers;
- Customer support and project-management providers; and
- Other contractors or vendors that assist with business operations.
These service providers are permitted to use information as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
Legal Requirements and Protection
We may disclose information to courts, government authorities, regulators, law enforcement, or other parties when we reasonably believe disclosure is required by law, subpoena, court order, legal process, or governmental request.
We may also disclose information when reasonably necessary to protect our rights, property, safety, users, clients, or others; investigate fraud or security concerns; enforce our agreements; or respond to an emergency.
Business Transfers
If Collins Consulting US is involved in a merger, acquisition, financing, reorganization, sale of assets, or transfer of all or part of the business, information may be transferred as part of that transaction, subject to applicable law.
With Your Consent
We may disclose information to other parties when you direct us to do so or provide your consent.
4. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have the right to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate or incomplete personal information;
- Request deletion of personal information;
- Request a copy of certain personal information;
- Object to or restrict certain uses of personal information;
- Withdraw consent where processing is based on consent; and
- Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
To exercise a privacy right, contact us using either of the following email addresses:
- collinsconsultingnwi@gmail.com
- contact@support.collinsconsulting.us.com
We may ask you to provide information reasonably necessary to verify your identity and protect against fraudulent requests. We will respond to verified requests within the time required by applicable law.
California Residents
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), may provide you with rights regarding your personal information, including the right to:
- Know the categories and specific pieces of personal information we collect, use, or disclose;
- Request deletion of personal information, subject to legal exceptions;
- Request correction of inaccurate personal information;
- Opt out of the sale or sharing of personal information;
- Limit certain uses and disclosures of sensitive personal information where applicable;
- Receive equal treatment for exercising your privacy rights; and
- Use an authorized agent to submit a request where permitted by law.
We do not sell your personal information. We do not share your personal information with third parties for cross-context behavioral advertising.
We honor Global Privacy Control (“GPC”) signals where applicable and as required by law. Because Google Analytics may process Site usage information, you may also review Google’s privacy controls and information about Google Analytics at https://policies.google.com/privacy.
California residents may submit requests using either contact email listed above. We will not discriminate against you for exercising rights provided by applicable law.
Residents of Other States
Residents of states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah, and other states, may have similar rights under applicable law. Contact us using either privacy email address listed above, and we will evaluate and respond to your request based on the law that applies to you.
5. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide and maintain the Site and Services;
- Complete transactions and maintain business records;
- Comply with legal, tax, accounting, and regulatory obligations;
- Resolve disputes;
- Enforce our agreements and policies;
- Prevent fraud and address security concerns; and
- Protect our legal rights and business interests.
When personal information is no longer reasonably necessary for these purposes, we will delete, anonymize, or securely dispose of it where reasonably practicable and consistent with applicable law.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of electronic transmission, website operation, or storage system is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
7. Children’s Privacy
The Site and Services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at:
- collinsconsultingnwi@gmail.com
- contact@support.collinsconsulting.us.com
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it, subject to applicable legal requirements.
8. Do Not Track
Our Site does not currently respond to browser “Do Not Track” signals.
Some browsers and devices offer privacy settings, cookie controls, or other mechanisms that allow you to limit certain tracking technologies. These settings may affect how the Site functions.
9. Third-Party Links and Services
The Site may contain links to websites, platforms, applications, or services operated by third parties that we do not own or control. Examples may include payment pages hosted by Stripe, scheduling tools, Marblism, Google services, and other third-party platforms.
This Privacy Policy does not apply to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of any third-party service before providing information or using that service.
Google Analytics processes information according to Google’s policies. You may review Google’s privacy practices at https://policies.google.com/privacy.
10. International Users
The Site and Services are operated from the United States. Information collected through the Site or Services may be processed, stored, and accessed in the United States or other locations where we or our service providers operate.
Those locations may have data-protection laws that differ from the laws in your country or region. By using the Site or Services, you understand that your information may be transferred to and processed in the United States, subject to applicable law.
The Services are primarily intended for users located in the United States. We do not represent that the Site or Services are appropriate or available in every country or territory.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, Services, technology, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the beginning of the policy. Unless otherwise required by law, changes become effective when posted on the Site.
Your continued use of the Site or Services after an updated policy becomes effective means that you acknowledge the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us using either email address below:
Kenneth R. Collins II
Collins Consulting US
Northwest Indiana
[Company Mailing Address]
[City, State ZIP Code]
Email: collinsconsultingnwi@gmail.com
Email: contact@support.collinsconsulting.us.com
Website: https://collinsconsulting.us.com